What Is the Difference Between a Commercial and Residential Toilet?

Plumber fixing pipes

Apr 1, 2025

Bathroom

Toilets are an essential component of any plumbing system, but not all toilets are designed the same. While they serve the same fundamental purpose, commercial and residential toilets differ significantly in terms of design, functionality, installation requirements, maintenance, and cost. You should choose a reliable and experienced service provider to fix commercial plumbing issues.

Design and Construction

Residential Toilets

Residential toilets are designed for private use in homes, accommodating a small number of users daily. They typically feature a two-piece or one-piece design:

  • Two-Piece Toilets: The tank and bowl are separate, making them easier to transport and repair.
  • One-Piece Toilets: The tank and bowl are integrated, offering a sleeker design and fewer crevices for dirt and bacteria to collect.

Residential toilets are also available in a variety of designs, including elongated and round bowls, with options for different flush mechanisms, such as gravity-fed, dual-flush, or pressure-assisted systems.

Commercial Toilets

Commercial toilets are designed for high-traffic areas such as office buildings, restaurants, malls, and industrial facilities. They are typically wall-mounted with a concealed tank or floor-mounted with a flushometer valve, eliminating the need for a large water tank. This design allows for:

  • Higher durability with vandal-resistant materials such as stainless steel or reinforced ceramic.
  • More efficient space utilization, especially in restrooms with multiple stalls.
  • Aesthetic and functional benefits, such as easier cleaning due to their wall-mounted design.

Flushing Mechanism and Performance

Residential Toilets

Most residential toilets use gravity-fed flushing systems, where water from the tank flows into the bowl, using gravity to remove waste. These are quieter and require lower water pressure, making them ideal for homes.

Another common option in homes is the dual-flush system, which allows users to choose between a low-water flush for liquid waste and a full flush for solid waste, helping conserve water.

Commercial Toilets

Commercial toilets almost always use a flushometer valve system, which is a direct water supply flush system that does not rely on a tank. The key differences include:

  • Stronger and faster flushing power that quickly clears waste, ideal for high-traffic environments.
  • Higher water pressure requirements, typically needing at least 25 PSI to function properly.
  • More durable components, designed to handle frequent use without clogging or malfunctioning.

Flushometers are sensor-activated or manually operated, with many commercial spaces opting for hands-free operation to improve hygiene.

Installation Requirements

Residential Toilets

Residential toilets are simpler to install, requiring only:

  • A standard 12-inch rough-in distance (distance from the wall to the drainpipe).
  • A water supply line with relatively low pressure (10–15 PSI).
  • A wax ring seal between the toilet base and the floor flange.

Homeowners or plumbers can typically install or replace a residential toilet within a few hours.

Commercial Toilets

Commercial toilets have more complex installation requirements, including:

  • Flushometer connections that require a dedicated high-pressure water supply.
  • Specialized mounting hardware for wall-mounted models, which require structural support.
  • Professional plumbing expertise due to their direct water supply and valve configurations.

Because of these factors, commercial toilets are typically installed by professional contractors specializing in commercial plumbing installations.

Durability and Maintenance

Residential Toilets

Residential toilets experience less wear and tear than commercial models and typically require maintenance only for minor issues such as:

  • Clogs from excessive toilet paper usage.
  • Leaking tank components (e.g., flappers or fill valves).
  • Slow flushing due to mineral buildup in the rim holes.

Since residential toilets use gravity-fed flushing, they are less prone to mechanical failures but may require occasional deep cleaning to prevent stains or odors.

Commercial Toilets

Commercial toilets must withstand constant, heavy use, making maintenance a critical concern. Common issues include:

  • Flushometer malfunctions, requiring repair or replacement of diaphragms, vacuum breakers, or gaskets.
  • Blockages caused by excessive paper waste or non-flushable items.
  • Sensor or manual valve failures, especially in high-traffic restrooms.

Due to their higher flushing power and direct water line connections, commercial toilets require frequent inspections and preventive maintenance to ensure proper functionality.

Cracked toilet water reservoir

Water Consumption and Efficiency

Residential Toilets

Homeowners are increasingly choosing high-efficiency toilets (HETs) that use 1.28 gallons per flush (GPF) or less, compared to older models that used up to 3.5 GPF. Many residential toilets now feature:

  • EPA WaterSense certification for water conservation.
  • Dual-flush systems to further reduce water usage.

Commercial Toilets

Commercial toilets are designed for efficiency, with standard flushometer models using 1.6 GPF or less. Newer models feature:

  • Low-flow flushometers (1.28 GPF) to reduce water waste.
  • Touchless technology to minimize cross-contamination in public restrooms.
  • High-efficiency urinals (0.5 GPF or waterless models) to further reduce water consumption in men’s restrooms.

Most commercial buildings use commercial toilets typically designed for high-traffic restrooms, such as wall-hung toilets or tankless toilets, which differ from normal toilets found in residential plumbing. When installing a commercial toilet, factors like the drainage system, septic tanks, and the toilet bowl size must be considered to ensure proper function and efficiency.

How Our Experienced Plumbers Fix Commercial Toilet Plumbing Issues?

At Coastal Commercial Services, Inc., we understand that a malfunctioning commercial toilet can cause disruptions to businesses, inconvenience customers, and create sanitation concerns. With over 20 years of experience, our team of licensed plumbers provides fast, reliable, and effective solutions to resolve commercial toilet plumbing issues efficiently. 

Diagnosing and Fixing Common Commercial Toilet Problems

Our experienced plumbers are equipped to handle a variety of common commercial toilet problems, including:

  • Frequent Clogs – High-traffic restrooms often suffer from blockages due to excessive toilet paper, paper towels, or foreign objects. We use advanced drain augers, hydro jetting, and camera inspections to locate and clear stubborn clogs without damaging your plumbing system.
  • Continuous Running Toilets – A toilet that won’t stop running can waste thousands of gallons of water and lead to increased utility bills. Our plumbers inspect and replace faulty flappers, flush valves, and fill valves to restore efficiency.
  • Weak or Inconsistent Flushes – Low water pressure or mineral buildup in the flushometer valve can result in poor flushing performance. We clean and adjust flushometers, ensuring they function at optimal capacity.
  • Leaks Around the Base – A leaking toilet can lead to structural damage and unsanitary conditions. We replace worn-out wax rings, gaskets, or supply lines to eliminate leaks and prevent water damage.
  • Flushometer Malfunctions – Many commercial toilets use sensor or manual flushometer valves that can wear out over time. Our team services and replaces defective flushometers to maintain smooth operation.

Emergency Commercial Toilet Repairs

When commercial plumbing emergencies strike, you need a fast and dependable solution. At Coastal Commercial Services, Inc., we offer 24/7 emergency repairs to minimize downtime and restore restroom functionality. Whether it is a severe clog, overflowing toilet, or a broken flushometer, our expert plumbers arrive promptly with the necessary tools and parts to resolve the issue.

Preventative Maintenance for Long-Term Reliability

To prevent future plumbing problems, we offer customized maintenance plans tailored to your business’s needs. Our preventative services include:

  • Routine inspections to identify potential issues before they escalate.
  • Flushing system tune-ups to optimize performance.
  • Drain cleaning services to prevent blockages and backups.

By maintaining your commercial toilets, we help you avoid costly repairs and extend the lifespan of your plumbing system.

Choose Dependable Commercial Plumbing Solutions for Your Business

At Coastal Commercial Services, Inc., we take pride in delivering high-quality, customer-focused plumbing services. Reach out to us today for skilled commercial plumbing repairs, maintenance, and installations you can rely on. To schedule a service, call us 24/7 at (772) 341-0094 or contact us online.